Privacy Policy

1. Introduction

Dsquare Multiconcepts Ventures ("we," "our," or "us") operates DMV Qube, an inventory management and supplier marketplace platform. We are committed to protecting your privacy and personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using DMV Qube, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

Account Information

• Name and business name
• Email address
• Phone number
• Business address
• Profile type (Retailer, Wholesaler, Producer)
• Payment information (processed securely by third-party providers)

Business Data

• Inventory items (names, descriptions, quantities, costs, prices)
• Order information
• Supplier subscriptions
• Photos and videos of products
• Barcode data
• Custom notes and metadata

2.2 Information Collected Automatically

Device and Usage Information

• Device type, model, and operating system
• Unique device identifiers
• IP address
• Browser type and version
• App usage statistics and feature interaction
• Error logs and crash reports

Location Data

• Approximate location based on IP address
• Precise location (only with your permission, for certain features)

2.3 Information from Third Parties

• Authentication data from OAuth providers (Google, etc.)
• Payment confirmation from payment processors
• Public business information

3. How We Use Your Information

We use collected information for:

3.1 Service Provision

• Creating and managing your account
• Processing transactions and payments
• Providing customer support
• Enabling core features (inventory, orders, supplier marketplace)

3.2 Service Improvement

• Understanding usage patterns
• Developing new features
• Optimizing performance
• Conducting research and analytics

3.3 Communication

• Sending transactional emails (order confirmations, payment receipts)
• Providing important service updates
• Responding to inquiries
• Sending marketing communications (with your consent)

3.4 Security and Compliance

• Detecting and preventing fraud
• Monitoring for security threats
• Enforcing terms of service
• Complying with legal obligations

3.5 Business Operations

• Managing subscriptions and billing
• Analyzing business metrics
• Facilitating supplier connections

4. How We Share Your Information

4.1 With Your Consent

We may share information when you explicitly authorize us to do so.

4.2 Service Providers

We share data with trusted third parties who assist us:

• Payment Processors: Paystack (for payment processing)
• Cloud Infrastructure: Supabase (for data storage and authentication)
• Analytics: For understanding service usage
• Communication: Email and notification services

These providers are contractually obligated to protect your data and use it only for specified purposes.

4.3 Supplier Marketplace

When you subscribe to suppliers:

• Your profile information is visible to subscribed suppliers
• Suppliers can see your inventory items that match their offerings
• This enables the marketplace functionality

4.4 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal process
• Respond to government requests
• Protect rights, property, or safety
• Enforce our terms of service

4.5 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred.

5. Data Security

5.1 Security Measures

We implement industry-standard security measures:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Secure authentication mechanisms
• Regular security audits
• Access controls and monitoring

5.2 Limitations

While we strive to protect your data, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

6.1 Active Accounts

We retain your data while your account is active and as needed to provide services.

6.2 Inactive Accounts

For inactive accounts:

• Trial/Grace Period: Data retained for 60 days after expiration
• Expired Subscriptions: Data retained for 90 days
• Cancelled Accounts: Data retained for 30 days for recovery

6.3 Legal Retention

Some data may be retained longer to comply with legal obligations, resolve disputes, or enforce agreements.

6.4 Data Deletion

After retention periods, data is securely deleted from active systems. Backups may take additional time to cycle out.

7. Your Rights and Choices

7.1 Access and Update

You can access and update your account information through the app settings.

7.2 Data Portability

You can request a copy of your data in a structured, machine-readable format.

7.3 Deletion

You can request deletion of your account and associated data. Some information may be retained as permitted by law.

7.4 Marketing Communications

You can opt out of marketing emails by using the unsubscribe link or adjusting settings.

7.5 Location Data

You can disable location services through device settings.

8. Children's Privacy

DMV Qube is not intended for users under 18. We do not knowingly collect information from minors. If we become aware of such collection, we will delete the information promptly.

9. International Data Transfers

DMV Qube primarily operates in Nigeria. By using our Service, you consent to the transfer and processing of your data in Nigeria and other jurisdictions where our service providers operate.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified via:

• Email notification
• In-app notice
• Prominent notice on our website

Continued use after changes constitutes acceptance of the updated policy.

12. Data Protection Officer

For privacy-related inquiries, contact our Data Protection Officer:

Email: privacy@dmvqube.com
Phone: +234 915 273 2363

13. Regulatory Compliance

13.1 Nigerian Data Protection Regulation (NDPR)

We comply with the Nigeria Data Protection Regulation 2019 and the Nigeria Data Protection Act 2023.

13.2 Your Rights Under NDPR

You have the right to:

• Know what personal data we hold about you
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent
• Lodge complaints with NITDA

14. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain session state
• Remember preferences
• Analyze usage patterns
• Improve user experience

You can control cookies through browser settings, but some features may not function properly if disabled.

15. California Privacy Rights (If Applicable)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including rights to know, delete, and opt-out of sale of personal information.

16. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your data:

Dsquare Multiconcepts Ventures
DMV Qube Support
Email: privacy@dmvqube.com
Phone: +234 915 273 2363
Address: Akobo Ibadan, Oyo State, Nigeria.